The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
May. 14, 2019
Filed:
Aug. 07, 2017
Applicant:
International Business Machines Corporation, Armonk, NY (US);
Inventor:
Haim Schneider, Ramot Meir, IL;
Assignee:
INTERNATIONAL BUSINESS MACHINES CORPORATION, Armonk, NY (US);
Attorneys:
Primary Examiner:
Int. Cl.
CPC ...
G06Q 10/10 (2012.01); G06Q 10/06 (2012.01); G06Q 30/02 (2012.01); G06Q 30/06 (2012.01); G06Q 10/08 (2012.01); G06F 11/30 (2006.01); G06Q 30/00 (2012.01); G06Q 50/26 (2012.01); G06Q 50/18 (2012.01); G06Q 50/16 (2012.01); G06Q 50/00 (2012.01);
U.S. Cl.
CPC ...
G06F 11/3082 (2013.01); G06Q 10/10 (2013.01); G06Q 30/018 (2013.01); G06Q 50/01 (2013.01); G06Q 50/163 (2013.01); G06Q 50/18 (2013.01); G06Q 50/26 (2013.01);
Abstract
Techniques for determining the legitimacy of a problem report are provided. Report data indicating a reported problem is received at a computer processor. Image data associated with the reported problem is identified, and metadata associated with the image data is identified. The legitimacy of the reported problem is determined based on the metadata in view of the report data.