The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
May. 07, 2019
Filed:
Dec. 27, 2016
Ca, Inc., New York, NY (US);
Shaik Mokhinuddeen, Hyderabad, IN;
Surya Kiran Satyavarapu, Hyderabad, IN;
Gowtham Sen Potnuru, Hyderabad, IN;
CA, Inc., New York, NY (US);
Abstract
A method includes determining that a message sent using a sender account to a first user account of an email application is unopened for a first predetermined amount of time. The method further includes, in response to determining that the message is unopened for the first predetermined amount of time, transmitting the message to a second user account on a predetermined escalation list, wherein the predetermined escalation list is configured using the sender account prior to sending the message to the first user account. The method further includes restricting the first user account from performing an action associated with the message.