The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
May. 07, 2019
Filed:
Jun. 13, 2016
Pagerduty, Inc., San Francisco, CA (US);
Christopher Stanleigh Ronan Gagne, San Francisco, CA (US);
David Hayes, San Francisco, CA (US);
David Allen Lax Shackelford, San Francisco, CA (US);
Divakar Chandra Shekhar, San Francisco, CA (US);
PagerDuty, Inc., San Francisco, CA (US);
Abstract
Embodiments are directed towards an operations maturity model. An operations management system may associate events with one or more organizations. Event metric information may be provided based on the events for one or more sub-scores. The sub-scores may be scaled to fit within a defined range. An operations maturity score may be provided for the organizations that may be based on the scaled sub-scores. One or more recommendations may be provided to increase the operations maturity score for the organizations based on operations maturity scores that correspond to the one or more organizations. Providing the recommendations, includes providing a correlation of operations practices and the sub-scores and providing configuration recommendations based on the operations practices that are correlated with above average sub-scores.