The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Apr. 30, 2019
Filed:
Mar. 24, 2016
Interactive Intelligence Group, Inc., Indianapolis, IN (US);
Jamie P. Wilson, Mooresville, IN (US);
Kevin Elliott King, Bargersville, IN (US);
Other;
Abstract
A system and method are presented for provisioning and registration of a device. A device in an environment, such as a contact center or enterprise setting, may need to provision to a cloud managed telephony network appliance. This appliance may be part of a grouping of multiple appliances where the contacted appliance does not comprise the device's configuration data for provisioning. In an embodiment, the appliance is able to communicate with the other appliances in the grouping via SIP to discover which appliance owns the device's configuration data, obtain the data, and send the configuration data to the device.