The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Date of Patent:
Apr. 30, 2019

Filed:

Oct. 09, 2015
Applicant:

Google Inc., Mountain View, CA (US);

Inventors:

Deepak Kakadia, Santa Clara, CA (US);

Muhammad Naeem, San Jose, CA (US);

Assignee:

Google LLC, Mountain View, CA (US);

Attorney:
Primary Examiner:
Assistant Examiner:
Int. Cl.
CPC ...
G06F 15/173 (2006.01); H04L 12/26 (2006.01); H04L 12/24 (2006.01); H04L 12/28 (2006.01);
U.S. Cl.
CPC ...
H04L 43/0823 (2013.01); H04L 12/2854 (2013.01); H04L 41/0609 (2013.01); H04L 41/0631 (2013.01); H04L 43/04 (2013.01);
Abstract

Described are methods and system for maintaining network service levels. In general, the system identifies, using records of network incidents, a first plurality of network incidents occurring over a first portion of a measurement period and a second plurality of network incidents occurring over a subsequent second portion of the measurement period. The system then determines a plurality of remaining incidence tolerance limits based on an impact of the first and second pluralities of network incidents on corresponding sets of incidence tolerance limits for the measurement period, generates severity metric values for at least a subset of the second network incidents based on aggregate impact characteristics of one or more of the second plurality of network incidents weighted by remaining incidence tolerance limits associated with each of the second network incidents in the subset of the second network incidents, and selects one or more network incidents for remediation.


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