The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Date of Patent:
Apr. 23, 2019

Filed:

Oct. 08, 2018
Applicant:

Jpmorgan Chase Bank, N.a., New York, NY (US);

Inventor:

Sih Lee, Northvale, NJ (US);

Assignee:

JPMorgan Chase Bank, N.A., New York, NY (US);

Attorney:
Primary Examiner:
Assistant Examiner:
Int. Cl.
CPC ...
H04M 3/493 (2006.01); H04W 4/16 (2009.01); H04W 4/30 (2018.01); H04M 1/725 (2006.01);
U.S. Cl.
CPC ...
H04M 3/493 (2013.01); H04W 4/16 (2013.01); H04M 1/72519 (2013.01); H04M 2207/18 (2013.01); H04W 4/30 (2018.02);
Abstract

System and method for integrated interactive response system and mobile devices are disclosed. According to one embodiment, a method for using an interactive response system with a mobile device may include (1) an application executed on a mobile electronic device initiating contact with an interactive response system for a first provider; (2) the application retrieving a plurality of menus for the interactive response system; (3) the application displaying a first menu comprising a first plurality of options for the interactive response system; (4) receiving a first selected option from one of the first plurality of options; and (5) the application providing the interactive response system with the first selected option.


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