The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Apr. 16, 2019
Filed:
May. 16, 2014
Applicant:
Conduent Business Services, Llc, Dallas, TX (US);
Inventors:
Assignee:
Conduent Business Services, LLC, Dallas, TX (US);
Attorney:
Primary Examiner:
Assistant Examiner:
Int. Cl.
CPC ...
G06Q 50/12 (2012.01); G06Q 30/02 (2012.01); G06K 9/00 (2006.01);
U.S. Cl.
CPC ...
G06Q 30/0201 (2013.01); G06K 9/00778 (2013.01); G06K 9/00798 (2013.01); G06Q 50/12 (2013.01);
Abstract
A system and method for detecting customer drive-off/walk-off from a customer queue. An embodiment includes acquiring images of a retail establishment, said images including at least a portion of a customer queue region, determining a queue configuration within the images, analyzing the images to detect entry of a customer into the customer queue, tracking a customer detected in the customer queue as the customer progresses within the queue, analyzing the images to detect if the customer leaves the customer queue, and generating a drive-off notification if a customer leaves the queue.