The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Apr. 02, 2019
Filed:
Oct. 04, 2016
Hitachi Information & Telecommunication Engineering, Ltd., Kanagawa, JP;
Takashi Sugiyama, Nakai, JP;
Jumpei Yamaguchi, Nakai, JP;
Yo Naka, Nakai, JP;
Taketoshi Kurihana, Nakai, JP;
Hitachi Information & Telecommunication Engineering, Ltd., Kanagawa, JP;
Abstract
A call and recorded information management server transmits a requested call identification ID for recognition and an incoming call number corresponding to the ID, to a voice recognition server, which searches for the recognition engine corresponding to the number of the received call, and adds the received ID to a recognition queue. The voice recognition server requests the call and recorded information management server to obtain recorded data by the received ID. The call and recorded information management server transfers the recorded data corresponding to the ID to the voice recognition server to perform voice recognition by the corresponding recognition engine on the recorded data corresponding to the call identification ID stored in the recognition queue, and stores the result as text data. Thus, the most appropriate voice recognition engine can be used and the recognition rate of voice recognition can be increased.