The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Date of Patent:
Apr. 02, 2019

Filed:

Dec. 13, 2016
Applicant:

International Business Machines Corporation, Armonk, NY (US);

Inventors:

Peter G. Finn, Markham, CA;

Manvendra Gupta, Brampton, CA;

Attorney:
Primary Examiner:
Assistant Examiner:
Int. Cl.
CPC ...
G06F 15/16 (2006.01); H04L 12/24 (2006.01); G06F 9/445 (2018.01); G06F 21/62 (2013.01); G06F 8/70 (2018.01); G06Q 10/00 (2012.01); G06Q 20/14 (2012.01); G06Q 10/06 (2012.01);
U.S. Cl.
CPC ...
H04L 41/5074 (2013.01); G06F 8/70 (2013.01); G06F 9/4451 (2013.01); G06F 9/44505 (2013.01); G06F 21/6218 (2013.01); G06Q 10/00 (2013.01); G06Q 10/06311 (2013.01); G06Q 20/145 (2013.01); H04L 41/22 (2013.01);
Abstract

In a method for managing change in an information technology (IT) environment, in response to an open change ticket, identifying one or more components of the IT environment that are associated with at least one change operation included in the change ticket. The method further includes identifying information associated with the identified one or more components of the IT environment. The method further includes determining a listing of allowable change operations for the identified one or more components of the IT environment in the change ticket based on the identified information associated with the identified one or more components of the IT environment. The method further includes receiving a user requested change operation. The method further includes determining whether the received user requested change operation is included in the determined listing of allowable change operations.


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