The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Date of Patent:
Mar. 26, 2019

Filed:

Jun. 14, 2018
Applicant:

Microsoft Technology Licensing, Llc, Redmond, WA (US);

Inventors:

Richard Clive Ireland, Oxfordshire, GB;

Michael T. Gilbert, Thornton, CO (US);

Bradford R. Clark, Redmond, WA (US);

Thomas Donald Barclay, Bellevue, WA (US);

Assignee:
Attorney:
Primary Examiner:
Int. Cl.
CPC ...
H04M 1/24 (2006.01); H04M 3/08 (2006.01); H04M 3/22 (2006.01); G10L 15/22 (2006.01); G10L 15/26 (2006.01); G10L 25/60 (2013.01);
U.S. Cl.
CPC ...
H04M 3/2236 (2013.01); G10L 15/22 (2013.01); G10L 15/265 (2013.01); G10L 25/60 (2013.01); H04M 3/2263 (2013.01);
Abstract

System and techniques for sound-based call-quality detector are described herein. An audio sample can be received via a hardware interface from an on-going communication. The audio sample can be processed to produce a transcript. The transcript can be compared to a call-quality dataset to produce a call-quality degradation indication. Here, the call quality dataset includes indicia of communication quality. Network maintenance can then be performed in response to the call-quality degradation indication. The network maintenance can include adjusting a network device setting.


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