The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Date of Patent:
Mar. 26, 2019

Filed:

Dec. 22, 2017
Applicant:

International Business Machines Corporation, Armonk, NY (US);

Inventors:

Swaminathan Balasubramanian, Troy, MI (US);

Avijit Chatterjee, White Plains, NY (US);

Rajiv V. Joshi, Yorktown Heights, NY (US);

John J. Thomas, Fishkill, NY (US);

Attorney:
Primary Examiner:
Int. Cl.
CPC ...
G06Q 30/00 (2012.01); G06Q 30/02 (2012.01); G06F 17/27 (2006.01); H04M 3/51 (2006.01);
U.S. Cl.
CPC ...
G06Q 30/0269 (2013.01); G06F 17/271 (2013.01); G06F 17/274 (2013.01); G06F 17/277 (2013.01); G06F 17/2785 (2013.01); H04M 3/5166 (2013.01);
Abstract

Disclosed aspects relate to managing a set of offers using a dialogue. An adaptive profile may be received with respect to a client. The adaptive profile may indicate a set of client profile data, a set of client event data, and a set of client context data. A dialogue may be established with the client based on the adaptive profile. A set of offers may be resolved by an offer management engine based on the dialogue. The set of offers may be presented to the client.


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