The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Date of Patent:
Mar. 26, 2019

Filed:

Jul. 02, 2009
Applicants:

Dejan S. Milojicic, Palo Alto, CA (US);

Brian Cox, Galway, IE;

Timothy F. Forell, Cupertino, CA (US);

Alan G. Nemeth, Marlborough, MA (US);

Peter Piet, Cupertino, CA (US);

Inventors:

Dejan S. Milojicic, Palo Alto, CA (US);

Brian Cox, Galway, IE;

Timothy F. Forell, Cupertino, CA (US);

Alan G. Nemeth, Marlborough, MA (US);

Peter Piet, Cupertino, CA (US);

Assignee:
Attorney:
Primary Examiner:
Int. Cl.
CPC ...
G06Q 10/00 (2012.01); G06Q 10/06 (2012.01); G06Q 10/04 (2012.01); G06Q 30/00 (2012.01);
U.S. Cl.
CPC ...
G06Q 10/06 (2013.01); G06Q 10/04 (2013.01); G06Q 10/063 (2013.01); G06Q 10/06375 (2013.01); G06Q 30/016 (2013.01);
Abstract

A technique includes providing a cost model to predict a total cost for supporting a computer-based product system. The cost model predicts preventive, reactive and deferred components of the total cost. The technique includes determining features of the support and computer-based product system based at least in part on the cost model.


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