The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Mar. 19, 2019
Filed:
Jul. 20, 2015
T-mobile Usa, Inc., Bellevue, WA (US);
Jong Sung Yoon, Sammamish, WA (US);
Jie Hui, Mercer Island, WA (US);
Kranthi Sontineni, Renton, WA (US);
Samson Kim-Sun Kwong, Bellevue, WA (US);
Kevin Lau, Issaquah, WA (US);
T-Mobile USA, Inc., Bellevue, WA (US);
Abstract
The techniques described herein involve analysis of client device Quality of Experience diagnostic files including an operations log or diagnostic files for a client device. The client device Quality of Experience diagnostic files may be generated by a client device and sent to a network node for analysis. The diagnostic files may be analyzed to determine device Key Performance Indicators and a device Quality of Experience, and to determine a root cause of a network problem (such as dropped calls) leading to a diminished Quality of Experience. In some embodiments, the diagnostic files may be aggregated to form a database of aggregated diagnostics, which can be used to further analyze a network to determine the root cause of a network problem. In some embodiments, the aggregated diagnostics may be indexed according to location, time, device type, device problem, or access technology.