The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Date of Patent:
Mar. 12, 2019

Filed:

Nov. 23, 2015
Applicant:

International Business Machines Corporation, Armonk, NY (US);

Inventors:

Swaminathan Balasubramanian, Troy, MI (US);

Radha M. De, West Bengal, IN;

Ashley D. Delport, Durban, ZA;

Indrajit Poddar, Sewickley, PA (US);

Cheranellore Vasudevan, Bastrop, TX (US);

Attorney:
Primary Examiner:
Assistant Examiner:
Int. Cl.
CPC ...
H04L 12/28 (2006.01); H04L 12/58 (2006.01); G06F 17/30 (2006.01); G06N 7/00 (2006.01); G06F 17/27 (2006.01); H04L 29/08 (2006.01); H04W 12/12 (2009.01); H04W 4/21 (2018.01);
U.S. Cl.
CPC ...
H04L 51/28 (2013.01); G06F 17/2785 (2013.01); G06F 17/30289 (2013.01); G06N 7/005 (2013.01); H04L 67/10 (2013.01); H04L 67/146 (2013.01); H04L 67/306 (2013.01); H04W 4/21 (2018.02); H04W 12/12 (2013.01);
Abstract

An approach is described for identifying an entity associated with a communication in an online environment. An associated system may include a processor and a memory storing an application program, which, when executed on the processor, performs an operation. The operation may include receiving a communication within the online environment. The communication may include a plurality of sequential messages. The operation further may include facilitating parsing, via natural language processing, of language in the communication corresponding to an entity and one or more sentiments associated with the entity. The operation further may include determining whether the entity is unambiguously identifiable. Upon determining that the entity is not unambiguously identifiable, the operation may include identifying the entity based upon Bayesian inference. According to an embodiment, determining whether the entity is unambiguously identifiable may include determining whether the entity is among a plurality of participants in the communication.


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