Identifying and controlling unwanted calls

Abstract

Systems, methods and tools for leveraging computer networks, data sharing, data analytics and sentiment analysis to control the receipt of unwanted telephone calls and preventing unwanted telephone calls from disturbing a user through the implementation of contacts list and/or a shared table of unique calls. Contact lists and shared tables of unique calls may identify incoming calls that may be directed to the user or filtered out based on whether the incoming call's number is in the user's contact list and/or based on the past experiences of the individual users engaging with the incoming caller. Embodiments may track the past call durations for unique incoming number and track the sentiment of users during these calls and use the collected call data and sentiment determine whether subsequent incoming calls from a phone number should be forwarded to the user's telephone enabled device or automatically responded to with further instructions.