The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Feb. 12, 2019
Filed:
Mar. 30, 2016
Systems and methods for allocating communication resources via information technology infrastructure
Google Inc., Mountain View, CA (US);
Ahmed Mohamed Hassan Osman Akef, San Jose, CA (US);
Anshul Kothari, Sunnyvale, CA (US);
Daniel Andersson, Mountain View, CA (US);
Amit Agarwal, Mountain View, CA (US);
Anshul Kundani, Yorba Linda, CA (US);
Narendra Kumar Singhal, Cupertino, CA (US);
Google LLC, Mountain View, CA (US);
Abstract
The present disclosure is directed to allocating communication resources via information technology infrastructure. A system can provide a communication tag and an analytics tag for integration in a web site. The system can receive a request to allocate a phone number generated based on an interaction between the communication tag and the analytics tag. The request can include the communication endpoint identifier, the site identifier for the web site, and a bucket identifier formed from bucketing criteria corresponding to a network activity session of the computing device. The system can determine a virtual phone number to assign to a combination of the values of the fields provided in the request, and create a link between the assigned virtual number and the combination. The system can provide the assigned virtual phone number to the computing device that initiated the request.