The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Jan. 15, 2019
Filed:
Jul. 18, 2017
The Toronto-dominion Bank, Toronto, CA;
Dean C. N. Tseretopoulos, Toronto, CA;
Gregory Richard Harper, Milton, CA;
Sarabjit Singh Walia, Demarest, NJ (US);
Dino Paul D'Agostino, Toronto, CA;
John Jong-Suk Lee, Toronto, CA;
Paul Mon-Wah Chan, Markham, CA;
Rakesh Thomas Jethwa, Toronto, CA;
Tae Gyun Moon, North York, CA;
The Toronto-Dominion Bank, Toronto, CA;
Abstract
A method and system are provided for generating an interaction request to initiate a first interaction session using a first interaction channel between a request recipient and a request service provider. The method includes determining an identifier of the interaction request to be generated, determining a task associated with the interaction request, obtaining context data of a plurality of other interaction sessions associated with the identifier, determining a subset of the context data of the plurality of other interaction sessions and generating the interaction request using the subset of the context data. The interaction request may be a modified version of an initial interaction request.