The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Date of Patent:
Jan. 15, 2019

Filed:

Feb. 16, 2016
Applicant:

Microsoft Technology Licensing, Llc, Redmond, WA (US);

Inventors:

Alexander Say Go, Sammamish, WA (US);

Donald MacGregor, Mercer Island, WA (US);

Gregorio Maeso, Kirkland, WA (US);

Noah Aaron Cedar Davidson, Woodinville, WA (US);

Assignee:
Attorney:
Primary Examiner:
Int. Cl.
CPC ...
G06F 11/00 (2006.01); G06F 11/07 (2006.01); G06F 11/30 (2006.01); G06F 11/32 (2006.01);
U.S. Cl.
CPC ...
G06F 11/0781 (2013.01); G06F 11/079 (2013.01); G06F 11/0751 (2013.01); G06F 11/0772 (2013.01); G06F 11/3031 (2013.01); G06F 11/0706 (2013.01); G06F 11/0793 (2013.01); G06F 11/321 (2013.01); G06F 2201/815 (2013.01);
Abstract

Monitoring the health of a computer system and suggesting an order of repair when problems within the computer system have been identified. Problem(s) and problem entity(s) within the computer system are identified during monitoring. Relationship(s) of the problem entities with other entities in the computer system are identified. A relationship type for each of the identified relationship(s) is determined. A combination of the identified problem(s), the identified problem entity(s), and the determined relationship type(s) is analyzed to determine an order in which repairs of one or more user-visible entities of the computing system should occur in order to address the identified problem(s). An alert comprising the determined order of the repairs is then presented to a user.


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