The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Jan. 08, 2019
Filed:
Jul. 23, 2018
Level 3 Communications, Llc, Broomfield, CO (US);
Daniel B. Steeves, Lakewood, CO (US);
Steve R. Wakumoto, Golden, CO (US);
Travis D. Ewert, Highlands Ranch, CO (US);
Level 3 Communications, LLC, Broomfield, CO (US);
Abstract
Aspects of the present disclosure involve systems and methods for troubleshooting interruptions of service from a telecommunications network and providing potential remedies to restore the interrupted service to the customer. The system may utilize a service path mapping system to determine the network elements, components, connections, and/or ports included in providing a particular service to a customer and obtain data from several databases of the telecommunications network related to the service path. Once collected, the data may be correlated utilized to diagnose or identify a source of the service interruption in the service path to begin to restore the interrupted service. In one embodiment, an analysis of the provided information provides an output a probability of potential sources of the service interruption. This information may then be utilized to restore the service to the customer with minimal or no involvement with network engineers or field technicians.
Data source: USPTO (United States Patent and Trademark Office) public patent records. Weekly synchronization. How IDiyas builds this profile