The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Jan. 01, 2019
Filed:
Oct. 05, 2012
Applicant:
S. Michael Perlmutter, San Francisco, CA (US);
Inventor:
S. Michael Perlmutter, San Francisco, CA (US);
Assignee:
Other;
Attorney:
Primary Examiner:
Int. Cl.
CPC ...
H04M 3/53 (2006.01); H04M 3/42 (2006.01); H04M 3/51 (2006.01);
U.S. Cl.
CPC ...
H04M 3/53 (2013.01); H04M 3/42153 (2013.01); H04M 3/42221 (2013.01); H04M 3/5166 (2013.01); H04M 3/5191 (2013.01);
Abstract
A recording system has an interface enabled to monitor interaction between an agent of an enterprise and a second person, recording apparatus enabled to record the interaction and to store the recording in a data repository, and software stored in and executing from a machine-readable medium, the software providing functions for controlling the recording apparatus. The software responds to inputs from the second person to control the recording apparatus.