The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Jan. 01, 2019
Filed:
Oct. 23, 2017
International Business Machines Corporation, Armonk, NY (US);
Paul R. Bastide, Boxford, MA (US);
Matthew E. Broomhall, Goffstown, NH (US);
Robert E. Loredo, North Miami Beach, FL (US);
Dale M. Schultz, Limerick, ME (US);
International Business Machines Corporation, Armonk, NY (US);
Abstract
A monitoring computer system receives a message, from a first party, which identifies a goal of the first party. The monitoring computer system receives an identity of a second party that has been selected by the first party to assist the first party in achieving the identified goal of the first party. An electronic communication connection is created for electronic communications between the first party and the second party, wherein the electronic communications are related to accomplishing the identified goal of the first party. The electronic communications between the first party and the second party are monitored by executing message analytics to determine a status of the identified goal of the first party. In response to receiving a goal abandonment message, identifying an abandonment of the identified goal by the first party, the monitoring computer system disconnects the electronic communication connection between the first party and the second party.