The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Date of Patent:
Jan. 01, 2019

Filed:

Aug. 28, 2015
Applicant:

At&t Intellectual Property I, L.p., Atlanta, GA (US);

Inventors:

Harry E. Blanchard, Rumson, NJ (US);

Lan Zhang, Malvern, PA (US);

Gregory Pulz, Cranbury, NJ (US);

Assignee:
Attorney:
Primary Examiner:
Assistant Examiner:
Int. Cl.
CPC ...
G06F 15/16 (2006.01); G06F 3/0482 (2013.01); H04L 12/24 (2006.01); G06F 9/451 (2018.01);
U.S. Cl.
CPC ...
G06F 3/0482 (2013.01); G06F 9/451 (2018.02); H04L 41/5061 (2013.01);
Abstract

Devices, systems, and methods for generating a unified menu for multiple communication channels are provided. User interaction information received via the multiple communication channels are transmitted to a central server over a network. The central server also receives notification information or directive information from a source external to the central server. The central server weighs the received information and transforms the weighted information into unified menu options in a unified menu. The unified menu is transmitted to the multiple communication channels, such that same unified menu options are provided at each of the multiple communication channels.


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