The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Dec. 25, 2018
Filed:
May. 30, 2018
United Services Automobile Association (Usaa), San Antonio, TX (US);
Jon Daniel McEachron, Boerne, TX (US);
Abstract
The present disclosure relates generally to a method of operating a customer interface device (CID). The method includes: receiving a request from a customer to access a secure portion of an online system; establishing an encrypted channel to an authentication system of the online system. The method also includes: outputting a prompt to the customer to provide a spoken passphrase of the customer; capturing the spoken passphrase of the customer to generate a recording; and providing, via the encrypted channel, credentials of the customer to an authentication system of the online system, wherein the credentials include the recording. The method further includes; receiving, via the encrypted channel, an indication of approval of the credentials of the customer from the authentication system; and establishing, via the encrypted channel, a secure mode pass-through connection to the secure portion of the online system.