The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Date of Patent:
Dec. 11, 2018

Filed:

Aug. 09, 2013
Applicant:

Nuance Communications, Inc., Burlington, MA (US);

Inventors:

Michael Stuart Phillips, Belmont, MA (US);

John Nguyen, Arlington, MA (US);

Thomas Jay Leonard, Boston, MA (US);

David Grannan, Newton, MA (US);

Assignee:

Nuance Communications, Inc., Burlington, MA (US);

Attorney:
Primary Examiner:
Assistant Examiner:
Int. Cl.
CPC ...
G06Q 10/10 (2012.01); H04W 4/00 (2018.01); H04L 29/06 (2006.01); H04L 29/08 (2006.01);
U.S. Cl.
CPC ...
H04L 65/403 (2013.01); G06Q 10/10 (2013.01); H04L 67/141 (2013.01); H04W 4/00 (2013.01); H04L 67/18 (2013.01);
Abstract

Methods and apparatus for communicating between virtual agents associated with users of electronic devices connected via at least one network. A first user may instruct an associated first virtual agent to invoke a communication session with a second virtual agent associated with a second user. To invoke the communication session, the first virtual agent may send an outgoing communication to the second virtual agent and the outgoing communication may instruct the second virtual agent to perform at least one action on behalf of the first user. Virtual agents associated with different users may alternatively communicate with each other in the absence of user interaction to perform a collaborative action.


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