The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Dec. 11, 2018
Filed:
Aug. 16, 2017
International Business Machines Corporation, Armonk, NY (US);
Mohit Sewak, Lucknow, IN;
International Business Machines Corporation, Armonk, NY (US);
Abstract
A computer determines an RFM score for each of a plurality of contacts, each RFM value comprising a recency value, a frequency value and a monetary value respectively based on assigning recency values, frequency values, and monetary values of the plurality of contacts to a bin of a group of bins. The computer generates trend factors, based on patterns of sequences of transaction information and timestamps of each transaction for each contact of the plurality of contacts. The computer generates a trend factor, based on the patterns generated for each of the plurality of transactions for each contact of the plurality of contacts, and assigns contacts to generated increasing trend factor bins or decreasing trend factor bins based on applying the trend factor value to at least one of the recency score, the frequency score, and the monetary score, for each contact of the plurality of contacts.