The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Dec. 04, 2018
Filed:
Feb. 21, 2017
Verizon Patent and Licensing Inc., Arlington, VA (US);
Brian S. Badger, Divide, CO (US);
Thomas G. Smith, Atlanta, GA (US);
Verizon Patent and Licensing Inc., Basking Ridge, NJ (US);
Abstract
A device can receive, from an interactive voice response (IVR) system, a set of instructions to initiate an application session of an application and to provide an authentication interface for display. The device can receive, via the authentication interface and during the application session, a first credential from a user of the device. The device can authenticate, during the application session, the first credential. The device can receive, from a third-party server device and during the application session, a second credential. The device can cause, during the application session, a communication session to be established with the IVR system to request the account information. The communication session can include a telephone call established between the application and the IVR system. The device can receive the account information from the IVR system via the application session. The device can provide the account information for display via a display of the device.