The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Date of Patent:
Dec. 04, 2018

Filed:

Sep. 29, 2017
Applicant:

Xiaoyun Wu, Palo Alto, CA (US);

Inventor:

Xiaoyun Wu, Palo Alto, CA (US);

Assignee:

Other;

Attorney:
Primary Examiner:
Int. Cl.
CPC ...
G06F 9/44 (2018.01); G06F 9/445 (2018.01); H04L 29/08 (2006.01); H04L 29/06 (2006.01); H04W 88/02 (2009.01); G06F 17/30 (2006.01); H04W 4/60 (2018.01); G06F 3/16 (2006.01);
U.S. Cl.
CPC ...
G06F 9/44505 (2013.01); G06F 17/30 (2013.01); H04L 67/02 (2013.01); H04L 67/42 (2013.01); H04W 4/60 (2018.02); H04W 88/02 (2013.01); G06F 3/16 (2013.01);
Abstract

Embodiments of the present application provides methods and apparatus capable of recording operation/display events on a mobile device used to fulfill a service request entered via a user interface of the mobile device. A recorded sequence of operation/display events is used to build a script file, which is associated with the service request. When the same or similar service request is received again, the script file associated with the service request is retrieved for execution by the mobile device to automatically brings up a series of operation/display events so that a user of the mobile device does not need to manually navigate through the sequence of operation/display events again in order to fulfill the service request.


Find Patent Forward Citations

Wu, Xiaoyun. (2018). Method and apparatus for automatic processing of service requests on an electronic device (U.S. Patent No. 10146560). U.S. Patent and Trademark Office. https://idiyas.com/patent/badge/10146560

Data source: USPTO (United States Patent and Trademark Office) public patent records. Weekly synchronization. How IDiyas builds this profile

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