The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Nov. 27, 2018
Filed:
May. 13, 2017
Sonus Networks, Inc., Westford, MA (US);
Frank Kusnierz, Pleasanton, CA (US);
Rajiv Harish Patel, Newark, CA (US);
Sonus Networks, Inc., Westford, MA (US);
Abstract
Systems and methods which provide enhanced call handling for special called numbers, such as emergency dispatch numbers, are disclosed. An enhanced call handling application of embodiments monitors a native calling application to determine if a call attempt has been made with respect to a number for which enhanced call handling is provided and makes one or more determinations with respect to the success of the attempt. When it is determined that the call attempt was not successful or may not have otherwise been satisfactory to the user, the enhanced call handling application of embodiments operates to facilitate initiating the call via an alternative network, such as by prompting the user regarding initiating the call via the alternative network or by autonomously initiating the call via the alternative network.