The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Nov. 27, 2018
Filed:
Jun. 12, 2017
At&t Intellectual Property I, L.p., Atlanta, GA (US);
Ilona Murynets, Rutherford, NJ (US);
Jeffrey E. Bickford, Somerset, NJ (US);
Gustavo De Los Reyes, Fair Haven, NJ (US);
Ramesh Subbaraman, Jersey City, NJ (US);
Wei Wang, Weehawken, NJ (US);
AT&T Intellectual Property I, L.P., Atlanta, GA (US);
Abstract
A request is received over a network to resolve a problem relating to a networked user device. The request is accepted in order to provide user service. Based on the request, one of multiple available diagnostic algorithms is selected to analyze user data related to a user's account to identify symptoms of the problem and diagnose a cause of the symptoms identified.
Data source: USPTO (United States Patent and Trademark Office) public patent records. Weekly synchronization. How IDiyas builds this profile