The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Nov. 27, 2018
Filed:
Dec. 06, 2012
International Business Machines Corporation, Armonk, NY (US);
Rahul P. Akolkar, Tuckahoe, NY (US);
Thomas E. Chefalas, Somers, NY (US);
Jim A. Laredo, Katonah, NY (US);
Chang-Shing Perng, Goldens Bridge, NY (US);
Anca Sailer, Scarsdale, NY (US);
Frank A. Schaffa, Hartsdale, NY (US);
Alla Segal, Mount Kisco, NY (US);
Ignacio Silva-Lepe, Putnam Valley, NY (US);
Tao Tao, Briarcliff Manor, NY (US);
International Business Machines Corporation, Armonk, NY (US);
Abstract
A method for providing a cloud-based service includes receiving information from a customer of the service over a conversational interface, the information identifying a requirement of the customer related to a resiliency of the service, and identifying a service provider who provides the service in a manner that satisfies the requirement. A method for building a knowledge base of cloud-based service providers includes receiving information from a service provider, the information specifying at least one resiliency attribute of the service provider, matching the information to a standardized service descriptor, wherein the service descriptor is indexed within an ontology-based organizational framework that indexes a plurality of service descriptors, and storing the service descriptor for the service provider.