The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Nov. 27, 2018
Filed:
Jun. 30, 2016
International Business Machines Corporation, Armonk, NY (US);
Jonathan F. Brunn, Logan, UT (US);
Jonathan T. Coffey, Brockton, MA (US);
Mark A. DuFresne, New Ipswich, NH (US);
Marit L. Imsdahl, Cary, NC (US);
Christopher D. Johnson, Ayer, MA (US);
Asima Silva, Holden, MA (US);
James J. Stadtmiller, Hudson, NH (US);
Razeyah Stephen, Marlboro, MA (US);
Yuriy B. Veytsman, Newton, MA (US);
International Business Machines Corporation, Armonk, NY (US);
Abstract
Task-oriented messages are presented to a user in an interactive format for disposition. Natural language processing techniques parse task-oriented messages for individual tasks, such as assignments, information requests, and requests for approval or authorization. A user interface provides a recipient of a task-oriented message with selectable tasks for individual, or group, disposition, such as respond, defer, delegate, mark answered, and ignore. Recipients are notified if an incomplete response is generated, such as when an identified task is not dispositioned.