The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Nov. 13, 2018
Filed:
Sep. 17, 2015
Bank of America Corporation, Charlotte, NC (US);
David Lee Warnick, Rising Sun, MD (US);
Hudson Philip Hoen, IV, Ponte Vedra Beach, FL (US);
Andrew Sheldon, Mountain Top, PA (US);
Jason Nicolas Alexandrian, Braselton, GA (US);
Jason P. Gardner, Murphy, TX (US);
Luis Felipe Lecaro Saborio, Wilmington, DE (US);
Brian Robert Camphausen, Elkton, MD (US);
BANK OF AMERICA CORPORATION, Charlotte, NC (US);
Abstract
Embodiments of the invention are directed to systems, methods, and computer program products for temporarily suspending a workflow associated with a work item. The system is configured to establish a communicable link with a queue to retrieve a first work item. The system is configured to receive a notification from a first device, where the notification comprises a second work item. The system temporarily suspends the first work item and the work flow associated with the first work item, in response to receiving the second work item from the first device. Once the system determines execution of a user action associated with the second work item, it restores the suspended first work item and the one or more suspended sessions associated with the first work item.