The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Oct. 30, 2018
Filed:
Sep. 29, 2015
Emc Corporation, Hopkinton, MA (US);
Andreas Wittenstein, Granada, ES;
EMC IP Holding Company LLC, Hopkinton, MA (US);
Abstract
A case management system includes a case database storing case records in association with respective internal case identifiers. Operation includes automatically generating memorable case identifiers and providing them to users for use in identifying respective case records, the memorable case identifiers being generated by encoding the internal case identifiers with respective user identifiers as respective sequences of words (e.g., 3-word sequences) of a natural language of the users according to an encoding function. Case records are retrieved from the case database and provided to the users based on memorable case identifiers received from the users, by decoding received memorable case identifiers into respective internal case identifiers and accessing the case database using the respective internal case identifiers from the decoding.