The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Date of Patent:
Oct. 23, 2018

Filed:

Jul. 10, 2014
Applicant:

Bank of America Corporation, Charlotte, NC (US);

Inventors:

Carrie Anne Hanson, Charlotte, NC (US);

Sharon Scanlon, Manahawkin, NJ (US);

Davindar Gill, Palatine, IL (US);

David M. Grigg, Rock Hill, SC (US);

Assignee:

Bank of America Corporation, Charlotte, NC (US);

Attorneys:
Primary Examiner:
Assistant Examiner:
Int. Cl.
CPC ...
G06Q 20/32 (2012.01); G06Q 30/00 (2012.01); H04W 4/02 (2018.01); G06Q 20/34 (2012.01); G06Q 20/40 (2012.01);
U.S. Cl.
CPC ...
G06Q 20/3224 (2013.01); G06Q 20/3552 (2013.01); G06Q 20/405 (2013.01); G06Q 30/016 (2013.01); H04W 4/023 (2013.01);
Abstract

Systems, methods, apparatuses, and computer-readable media configured to determine a location of a user, identify the user and provide additional services based on the determined location and/or identity are provided. In some examples, the identity of a customer may be determined based on detection of a signal by a personal computing device of the customer. One or more associate users associated with that customer may be identified and a location of the associate user may be transmitted to the customer user. In other examples, a category of an identified customer may be determined and an associate user equipped to work with that determined category of customer may be identified.


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