The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Oct. 16, 2018
Filed:
Nov. 11, 2014
International Business Machines Corporation;
Arun Balasubramanyan, Velacherry, IN;
Yuntao Liu, Centennial, CO (US);
Pamela K. Prinz, Longmont, CO (US);
Mary E. Rudden, Denver, CO (US);
Inernational Business Machines Corporation, Armonk, NY (US);
Abstract
Aspects of the present invention manage event metrics as a function of service management analytics. In response to determining that a version of record associated with a service level management agreement should be saved (versioned), aspects capture the presence of reference attributes of the record, and summarize and aggregate values of organizing dimensions of the reference attributes of each of a plurality of records that includes the versioned record. Aspects generate a snapshot that comprises a subset of the summarized and aggregated, final values of the organizing dimensions of the reference attributes that are selected as having values that are associated with an event occurrence, and attach the summarized and aggregated values of the organizing dimensions of to the snapshot.
Data source: USPTO (United States Patent and Trademark Office) public patent records. Weekly synchronization. How IDiyas builds this profile