The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Oct. 02, 2018
Filed:
Jul. 25, 2017
Cisco Technology, Inc., San Jose, CA (US);
Chidambaram Arunachalam, Cary, NC (US);
Gonzalo Salgueiro, Raleigh, NC (US);
Nagendra Kumar Nainar, Morrisville, NC (US);
Eric Chen, Palo Alto, CA (US);
Keith Griffin, Galway, IE;
Cisco Technology, Inc., San Jose, CA (US);
Abstract
Disclosed is a system and method for forecasting the expected quality of a call. In some examples, a system or method can generate a plurality of scenarios from network metrics, retrieve historical ratings for the network metrics from users, and assign the historical ratings for the network metrics to the plurality of scenarios. The system or method can also filter one or more users based on similarities of the historical ratings for the plurality of scenarios with current network metrics, and forecast an expected call quality based on the historical ratings of the one or more filtered users.