The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Sep. 25, 2018
Filed:
Aug. 18, 2014
Wells Fargo Bank, N.a., San Francisco, CA (US);
Dennis Emmanuel Montenegro, Concord, CA (US);
Prasanth Nandanuru, Hyderabad, IN;
Pavan Kumar Arln, Hyderabad, IN;
Yejjala Yevanna, U.Kothapalli Mandal, IN;
Wells Fargo Bank, N.A., San Francisco, CA (US);
Abstract
A method of managing customer sentiment includes: monitoring an interaction of a customer with customer interactive media; deriving a sentiment of the customer from the interaction of the customer with the customer interactive media; generating sentiment data for the customer; and updating customer data in a customer database with the sentiment data in real-time.
Data source: USPTO (United States Patent and Trademark Office) public patent records. Weekly synchronization. How IDiyas builds this profile