The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Sep. 25, 2018
Filed:
Jan. 09, 2013
Bank of America Corporation, Charlotte, NC (US);
Shiva-Sanjay Bhakta, Hainesport, NJ (US);
Jeffrey R. Goertz, Liberty, MO (US);
Kerry Michelle Cantley, Fort Mill, SC (US);
Eric Dryer, Charlotte, NC (US);
James W. Stark, III, Schenectady, NY (US);
Mike Stoll, Webster Groves, MO (US);
Tim Gauvin, Peachtree City, GA (US);
Geoffrey R. Williams, Midlothian, TX (US);
Krishna Kota, Bear, DE (US);
Bank of America Corporation, Charlotte, NC (US);
Abstract
Systems, method, apparatuses, and software are described for automatically detecting defects in financial transactions, automatically determining resolutions to the defects based on historical defect patterns, an interacting with customers to provide information and/or receive instructions regarding defects and how they should be resolved.