The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Sep. 11, 2018
Filed:
Jan. 27, 2016
Bank of America Corporation, Charlotte, NC (US);
Timothy McClellan, Richmond, WA (US);
William Cather Steincamp, II, Cumberland, VA (US);
Kelley Hullet LeRow, Charlotte, NC (US);
Bank of America Corporation, Charlotte, NC (US);
Abstract
An information management problem definition system has a processing device configured for receiving a plurality of messages comprising a chat session from a plurality of users communicating via a plurality of workstations during a problem definition initiative conference session. The processing device is further configured for logging session data and event data comprising data corresponding to one or more messages received from one or more users during the chat session, archiving at least a portion of the logged event data, wherein the archived data is configured as searchable and retrievable data, and initiating an interface to one or more of the plurality of users including initiating display of at least one of the plurality of messages via the interface and initiating display of at least some of the event data and at least some of the session data via the interface.