The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Date of Patent:
Sep. 11, 2018

Filed:

Sep. 02, 2014
Applicant:

Microsoft Technology Licensing, Llc, Redmond, WA (US);

Inventors:

Olga Ivanova, Redmond, WA (US);

Venkat Narayanan, Redmond, WA (US);

Smita Ojha, Seattle, WA (US);

Lei He, Redmond, WA (US);

Art Sadovsky, Bellevue, WA (US);

Yi Wang, Redmond, WA (US);

Ashish Premaraj, Bellevue, WA (US);

Assignee:
Attorney:
Primary Examiner:
Assistant Examiner:
Int. Cl.
CPC ...
G06F 11/07 (2006.01); G06F 21/62 (2013.01); H04L 12/24 (2006.01); H04L 12/26 (2006.01); H04L 29/08 (2006.01);
U.S. Cl.
CPC ...
G06F 11/0772 (2013.01); G06F 11/076 (2013.01); G06F 11/0709 (2013.01); G06F 21/6254 (2013.01); H04L 41/507 (2013.01); H04L 41/5012 (2013.01); H04L 41/5032 (2013.01); H04L 43/04 (2013.01); H04L 43/16 (2013.01); H04L 67/22 (2013.01);
Abstract

Outage detection in a cloud based service is provided using usage data based error signals. Usage data is collected from component of the cloud based service or client devices of the cloud based service based on customer actions on the cloud based service. The usage data is aggregated and normalized to generate an error signal from errors generated from a component of the cloud based service. An outage is detected from the error signal. An alert that includes information associated with the outage and one or more customers impacted by the outage is generated.


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