The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Aug. 28, 2018
Filed:
Apr. 20, 2017
Canon Kabushiki Kaisha, Tokyo, JP;
Kenta Fukushima, Tokyo, JP;
CANON KABUSHIKI KAISHA, Tokyo, JP;
Abstract
A relay server associates an account of an MFP (image processing apparatus) and an account of an operator PC (information processing apparatus) in a case where remote support for the MFP by the operator PC is started by using a support room assigned to the MFP. In a case where an extension of the remote support is requested from the operator PC after a reconnection by the MFP is performed, the relay server identifies a support room newly assigned, due to the reconnection, to the MFPthat is the target of the remote support, based on the account of the MFP associated with the account of the operator PC. The relay server transmits to the operator PC a support room ID corresponding to the identified support room.
Data source: USPTO (United States Patent and Trademark Office) public patent records. Weekly synchronization. How IDiyas builds this profile