The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Date of Patent:
Aug. 21, 2018

Filed:

Sep. 10, 2014
Applicant:

International Business Machines Corporation, Armonk, NY (US);

Inventors:

Takayuki Kushida, Bangalore, IN;

Saiprasad Kolluri Venkata Sesha, Bengaluru, IN;

Attorneys:
Primary Examiner:
Int. Cl.
CPC ...
G06Q 10/00 (2012.01); G06Q 10/06 (2012.01); G06F 17/30 (2006.01);
U.S. Cl.
CPC ...
G06Q 10/0633 (2013.01); G06F 17/30106 (2013.01);
Abstract

Discovering workflows in communications exchanged between a sender and at least one recipient. A communication is received and analyzed to detect workflow. The analyzing of the communication detects the sender and the at least one recipient from the communication; analyzes the communication to extract questions and corresponding responses; stores the questions and responses in a repository; generates a link to the questions and responses in the repository, and generating a user interface for the link to the questions and responses in the repository. A communication is then sent to the at least one recipient with a link to the questions and responses in the repository, extracted from the communication, replacing the questions and responses present in the communication.


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