The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Date of Patent:
Aug. 21, 2018

Filed:

Jan. 13, 2015
Applicant:

Accenture Global Services Limited, Dublin, IE;

Inventors:

Srinivasan Sivakumar, Chennai, IN;

Rajendra T. Prasad, Bangalore, IN;

Vijayaraghavan Koushik, Chennai, IN;

Parikshit Maniar, Bangalore, IN;

Raghu R. Polisetty, Telangana, IN;

Ganesh Mariappan, Chennai, IN;

Senthil Kumar Jeyachandran, Chennai, IN;

Bhaskar Ghosh, Bangalore, IN;

Ittoop J. Kurian, Glashütten, DE;

Assignee:
Attorney:
Primary Examiner:
Int. Cl.
CPC ...
G06Q 10/00 (2012.01); G06Q 10/06 (2012.01); G06Q 50/04 (2012.01);
U.S. Cl.
CPC ...
G06Q 10/063118 (2013.01); G06Q 10/0631 (2013.01); G06Q 10/06316 (2013.01); G06Q 10/063112 (2013.01); G06Q 10/063114 (2013.01); G06Q 50/04 (2013.01); Y02P 90/30 (2015.11);
Abstract

A device may receive information associated with a work request. The device may identify a work profile, associated with a group of tasks to perform, and a group of task profiles, associated with estimating a resource demand for performing the group of tasks by a group of resources. The device may generate, based on the work profile and the group of task profiles, a plan identifying the group of tasks, an order for performing the group of tasks, and an estimated resource demand associated with performing the tasks. The device may provide, to a resource device associated with the group of resources, an assignment identifying a task from the group of tasks; may receive, from the resource device, a completion update identifying a completion status associated with the task; may update status information based on the completion update; and may output a status update based on the status information.


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