Connection control system, management server, connection support method, and non-transitory computer-readable recording medium encoded with connection support program

Abstract

A connection control system includes a management server outside firewall, supporting connection of communications between a control target device inside firewall and a cloud server outside firewall, and a relay device communicating with the control target device inside firewall. A processor included in the management server registers association information associating the cloud server and the relay device with the control target device, establishes an always-on session with the relay device, and upon reception of a connection request, transmits to the relay device via the always-on session a connection instruction to relay communications with the cloud server associated with the control target device by the association information. A processor included in the relay device, upon reception of the connection instruction, establishes a first communication session with the cloud server, establishes a second communication session with the control target device, and relays communications between the cloud server and the control target device.