The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Aug. 07, 2018
Filed:
Jul. 07, 2015
Applicant:
International Business Machines Corporation, Armonk, NY (US);
Inventors:
Barak Davidov, Petach-Tikva, IL;
Rotem Klein, Kiryat Ono, IL;
Nadav Parag, Rehovot, IL;
Avraham S. Sabzerou, Ganey Tikva, IL;
Moshe Weiss, Petah Tiqwa, IL;
Assignee:
International Business Machines Corporation, Armonk, NY (US);
Attorney:
Primary Examiner:
Assistant Examiner:
Int. Cl.
CPC ...
G06F 17/30 (2006.01); G06F 3/06 (2006.01); G06F 9/54 (2006.01);
U.S. Cl.
CPC ...
G06F 17/30289 (2013.01); G06F 3/0605 (2013.01); G06F 3/067 (2013.01); G06F 3/0617 (2013.01); G06F 3/0653 (2013.01); G06F 3/0659 (2013.01); G06F 3/0685 (2013.01); G06F 9/541 (2013.01);
Abstract
A method is provided to integrate a ticketing system into a storage management system. In such method, tickets are opened and translated to a set of recommended operations automatically, notifying and showing to a storage administrator the recommended operations as a set of actions and forms. The storage administrator is offered the ability including changing a step of the set of actions and re-ordering the set of actions.