The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Jul. 31, 2018
Filed:
Sep. 02, 2014
Egain Corporation, Mountain View, CA (US);
Ashutosh Roy, Los Altos, CA (US);
Sam Hahn, Saratoga, CA (US);
eGain Corporation, Sunnyvale, CA (US);
Abstract
A method for co-browsing, including establishing a first communication session between a first web browser of first device and a first content provider over a network to deliver content. A co-browse extension is accessed on the first web browser to enable multi-domain co-browsing functionality on the first web browser. A second communication session is established between the first web browser and a co-browse communication server to initiate and join the first web browser in a co-browse session, wherein the session comprises a co-browse session identifier, wherein the first device acts as a host. A third communication session is established between a second web browser of a second device and the co-browse communication server to join the second web browser into the co-browse session, such that content at the first web browser is delivered to the second web browser of the second device via the co-browse communication server.