The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Date of Patent:
Jul. 31, 2018

Filed:

Feb. 05, 2018
Applicant:

International Business Machines Corporation, Armonk, NY (US);

Inventors:

Rama Kalyani T. Akkiraju, Cupertino, CA (US);

Jalal Mahmud, San Jose, CA (US);

Vibha S. Sinha, Santa Clara, CA (US);

Anbang Xu, San Jose, CA (US);

Pritam S. Gundecha, San Jose, CA (US);

Md Mansurul A. Bhuiyan, San Jose, CA (US);

Shereen M. Oraby, Cupertino, CA (US);

Attorney:
Primary Examiner:
Int. Cl.
CPC ...
G10L 25/63 (2013.01); G06F 17/30 (2006.01); G06Q 10/06 (2012.01); H04M 3/22 (2006.01);
U.S. Cl.
CPC ...
G10L 25/63 (2013.01); G06F 17/3053 (2013.01); G06F 17/30758 (2013.01); G06Q 10/06316 (2013.01); H04M 3/2236 (2013.01);
Abstract

Input of a conversation is received. The conversation includes at least a first user. An utterance of the conversation is analyzed to identify a dialog act attribute, an emotion attribute, and a tone attribute. The dialog act attribute, emotion attribute, and tone attribute are annotated to the utterance of the conversation. The conversation is validated based on the annotated attributes compared with a threshold. The annotated conversation and the validation of the conversation are stored.


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