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The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Patent No.:

US 10033705 B1

PDFFull Text
Date of Patent:
Jul. 24, 2018

Filed:

Dec. 03, 2015

Process for the user-related answering of customer inquiries in data networks

Applicant:

Zeotap Gmbh, Berlin, DE;

Inventors:

Daniel Heer, Berlin, DE;

Jannik Podlesny, Berlin, DE;

Assignee:

zeotap GmbH, Berlin, DE;

Attorney:

Collard & Roe, P.C.

Primary Examiner:

Kambiz Zand

Assistant Examiner:

Arezoo Sherkat

Int. Cl.
CPC ...
H04L 9/32 (2006.01); H04L 29/06 (2006.01); H04W 4/21 (2018.01); G06F 17/30 (2006.01); G06Q 30/00 (2012.01); H04L 29/12 (2006.01); H04W 12/12 (2009.01); H04L 29/08 (2006.01); H04M 3/00 (2006.01); H04W 4/20 (2018.01); H04W 12/02 (2009.01);
U.S. Cl.
CPC ...
H04L 63/0428 (2013.01); G06F 17/30365 (2013.01); G06F 17/30368 (2013.01); G06Q 30/016 (2013.01); H04L 61/308 (2013.01); H04L 67/20 (2013.01); H04L 67/306 (2013.01); H04M 3/00 (2013.01); H04W 4/206 (2013.01); H04W 4/21 (2018.02); H04W 12/02 (2013.01); H04W 12/12 (2013.01); H04L 61/6054 (2013.01);
Abstract

A process for the processing of user inquiries in a data network saves user data anonymized at first in an independent process with an independent third-party vendor, which can then be accessed by the use of several incremental encryption and anonymization routines in such a way that, on the one hand the provider is not involved in the data exchange and in other respects even the independent third-party vendor does not have access to the user data at any time, albeit with the result that anonymized customer data, especially information about age, sex and partial postal code, can be kept ready in a database for the mobile end device being used.

Find Patent Forward Citations

Heer, Daniel. (2018). Process for the user-related answering of customer inquiries in data networks (U.S. Patent No. 10033705). U.S. Patent and Trademark Office. https://idiyas.com/patent/badge/10033705

Data source: USPTO (United States Patent and Trademark Office) public patent records. Weekly synchronization. How IDiyas builds this profile

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