The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.
The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.
Patent No.:
Date of Patent:
Jul. 24, 2018
Filed:
Jul. 31, 2007
Roland Hoff, Walldorf, DE;
Roland Hoff, Walldorf, DE;
SAP SE, Walldorf, DE;
Abstract
An inquiry handler may be configured to receive one or more customer inquiries in response to one or more pre-sales documents associated with a product. An opportunity parser may be configured to determine a sales opportunity associated with the one or more customer inquiries based on the pre-sales documents. An activity engine may be configured to track one or more sales activities performed with respect to the sales opportunity and in response to the one or more customer inquiries. A status engine may be configured to determine a status of each of the one or more customer inquiries based on the one or more sales activities. A report generator may be configured to generate one or more activity reports associated with the sales opportunity based on the one or more customer inquiries and including the status associated with each customer inquiry.