The patent badge is an abbreviated version of the USPTO patent document. The patent badge does contain a link to the full patent document.

The patent badge is an abbreviated version of the USPTO patent document. The patent badge covers the following: Patent number, Date patent was issued, Date patent was filed, Title of the patent, Applicant, Inventor, Assignee, Attorney firm, Primary examiner, Assistant examiner, CPCs, and Abstract. The patent badge does contain a link to the full patent document (in Adobe Acrobat format, aka pdf). To download or print any patent click here.

Date of Patent:
Jul. 24, 2018

Filed:

Sep. 07, 2017
Applicant:

International Business Machines Corporation, Armonk, NY (US);

Inventors:

Darryl M. Adderly, Morrisville, NC (US);

Jonathan W. Jackson, Durham, NC (US);

Ajit Jariwala, Cary, NC (US);

Eric B. Libow, Raleigh, NC (US);

Attorney:
Primary Examiner:
Int. Cl.
CPC ...
G06Q 50/10 (2012.01); G06Q 10/00 (2012.01); G01C 21/36 (2006.01); G06Q 10/02 (2012.01); G07C 5/08 (2006.01); B60R 16/023 (2006.01); G06Q 10/10 (2012.01);
U.S. Cl.
CPC ...
G06Q 10/20 (2013.01); B60R 16/0234 (2013.01); G01C 21/3605 (2013.01); G06Q 10/02 (2013.01); G06Q 10/1095 (2013.01); G07C 5/0808 (2013.01);
Abstract

A computerized, on-road, vehicle service handling system involves, a motor vehicle having therewithin a global positioning system (GPS) navigation system, an on-board diagnostic (OBD) system, a display within the vehicle, non-transitory storage having stored therein payment information, and at least one processor. While a user is driving a vehicle between first and second locations, upon receiving a fault condition signal from the OBD system, the processor will; automatically identify, and transmit information, to multiple vehicle service locations within a limited distance radius of the path towards the second location, receive service responses, receive a selection by the user of at least two of the vehicle service locations and an order of preference thereof; send a service request with payment information to the first selected vehicle service location; and receive a communication from the first vehicle service location either accepting or rejecting the request.


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